Job Description

Job Details

• Level: Experienced
• Job Location: Orange, CA 92867
• Position Type: Full Time
• Education Level: 4 Year Degree
• Travel Percentage: Negligible
• Job Category: Information Technology

At Fieldpiece Instruments, were on a mission to make the lives of HVACR professionals easier, faster, and better through tools that set new standards for performance and reliability. Weve been delivering rugged, feature-rich tools like meters, manifolds, leak detectors, and more since 1990 and lead the industry in the way we think, work, collaborate, and remain laser-focused on creating products that empower HVACR professionals today and tomorrow.

Were seeking a motivated and skilled Dynamics 365 CRM Administrator & Developer to join our growing team! The ideal candidate has hands?on experience with the Customer Service module, user management, and permission controls, along with strong problem?solving and project management skills. You have excellent communication skills with the ability to collaborate with a variety of people to understand business needs and provide training on new features and problem?solving techniques. A key focus of this role is leveraging Power Platform tools, particularly PowerAutomate, Power Pages and Power Apps, to build new automations, enhance existing processes, and support business needs. Youll maintain and optimize the CRM system, develop and troubleshoot flows, resolve tickets, create custom apps where needed, and drive continuous improvements.

Recognized as one of Southern Californias Best Places to Work (2023, 2024 & 2025), we provide a Hire?to?Retire philosophy, hybrid schedule, and a culture of curiosity a place where youll have the support to innovate boldly, grow continuously, and make a tangible impact on an industry that powers everyday life.

What Youll Do

• Collaborate with stakeholders to understand business requirements and translate them into D365 solutions.
• Customize and configure Microsoft Dynamics 365 applications (such as Sales, Customer Service, Marketing) to enhance functionality and user experience.
• Develop and implement integrations between D365 and other systems as needed.
• Analyze business processes and recommend improvements through technology solutions.
• Create and maintain documentation related to system configurations, customizations, and integrations.
• Provide training and support to end?users to ensure effective use of D365 solutions.
• Administer Dynamics 365 including user management, security roles, and environment management.
• Develop, maintain, and troubleshoot Power Automate flows (create new flows and fix existing ones).
• Perform system maintenance, updates, and release management.
• Lead and support CRM?related projects, ensuring timelines, priorities, and deliverables are met.
• Continuously learn, improve, and implement new CRM features and automation solutions.

What You Bring

• 3+ years of experience with Microsoft Dynamics 365 customization and configuration.
• Experience with Microsoft Dynamics 365 Business Central.
• Strong preference for experience using Power Platform tools (Power Apps, Power Automate, Power Pages, Power BI) and experience integrating them with Dynamics 365.
• Familiarity with reporting tools and data visualization, preferably Power BI.
• Basic Knowledge of coding languages such as JavaScript, C/AL, AL, or .NET.

Preferred

• Strong project management skills (planning, prioritizing, and coordinating initiatives).
• Excellent communication skills and ability to collaborate with cross?functional teams.
• Strong problem?solving skills and attention to detail.

Preferred Experience

• Experience with ClickDimensions marketing automation.
• Microsoft Certifications: PL-900, MB-910, or PL-200.

Benefits

• Matching 401k up to 4% with immediate vesting.
• Excellent medical benefits including an HSA plan and monthly contributions.
• Supplemental Term Life, Employee Assistance Programs (EAD), Disability, and more.
• Hire to Retire philosophy that includes personal career development plans.
• Onsite music program with lessons from guitar, piano and voice coaches.
• And more!

Our Values and Culture

We are a TRIBE. Our collective growth starts with individual growth. We are fully engaged and empowered, collaborating to achieve our common mission. Our people are central in making Fieldpiece the best place we will work, ever.

We do the UPFRONT HOMEWORK. We are prepared before coming together to move forward effectively. We begin with the end in mind by understanding The Why upfront, visualizing, researching, and acting. We address obstacles head?on with creativity, grit and tenacity, while having fun along the way.

We deliver the RIGHT STUFF. We deliver innovative solutions by seeing the world through the eyes of our customers. Our culture of purposeful critical thinking leads to greatness now, rather than perfection never.

We earn TRUST. We prove our credibility, reliability, and genuine interest in others to build lasting relationships. Our tribe, partners, end users, suppliers and channel partners can rely on us to listen, act with integrity, and deliver quality.

We are LEAN. We never stop searching for a better way. We get started, fail fast, and move forward. Our actions deliver valuable results.

We leave our EGO at the door. We are unconcerned to be judged by the questions we ask. With humility, we value and pursue ideas and feedback from everyone. Our personal success is derived from the tribes success.

The California base annual salary range for this role is currently $91,000-110,000 plus bonus. Pay scales are determined by role, level, location, and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that are unique to each candidate, including but not limited to, job?related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members. We can share more information about our bonus program and benefits during the hiring process.

EOE AA M/F/Veteran/Disability

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